Gentle Exfoliator
Go-To Skincare Gentle Exfoliator bottle held against a womans neck as she demonstrates a soothing facial exfoliation routine in warm natural light
Go-To Skincare Gentle Exfoliator container with water droplets beside ingredient details for aloe vera leaf juice lactic acid AHA and gluconolactone PHA
Benefits infographic for Go To Skincare Gentle Exfoliator showing a woman applying toner with a cotton pad and highlighting lactic acid aloe vera dead skin removal and sensitive skin care
Hand holding a Go-To Gentle Exfoliator skincare bottle against a soft peach background for sensitive skin routines
Three Go-To Skincare Gentle Exfoliator bottles with cream caps arranged against a warm beige background. Labels show five percent lactic acid toner with PHA and aloe.
Go-To Skincare Gentle Exfoliator bottle displayed on a warm beige bathroom shelf with coordinating skincare products and a toothbrush in a glass holder
FOR SENSITIVE SKIN
FOR SENSITIVE SKIN
Benefits infographic for Go To Skincare Gentle Exfoliator showing a woman applying toner with a cotton pad and highlighting lactic acid aloe vera dead skin removal and sensitive skin care
Gentle Exfoliator
Go-To Skincare Gentle Exfoliator bottle held against a womans neck as she demonstrates a soothing facial exfoliation routine in warm natural light
Go-To Skincare Gentle Exfoliator container with water droplets beside ingredient details for aloe vera leaf juice lactic acid AHA and gluconolactone PHA
Hand holding a Go-To Gentle Exfoliator skincare bottle against a soft peach background for sensitive skin routines
Three Go-To Skincare Gentle Exfoliator bottles with cream caps arranged against a warm beige background. Labels show five percent lactic acid toner with PHA and aloe.
Go-To Skincare Gentle Exfoliator bottle displayed on a warm beige bathroom shelf with coordinating skincare products and a toothbrush in a glass holder

Gentle Exfoliator

Lactic Acid and PHA Toner • 150ML / 5.07 FL OZ

Sale price€26,17

5% lactic acid toner for smooth, radiant skin

Suitable for Sensitive or sensitised skin.
Use it
AM: use after cleansing. Sweep across face, avoiding the under-eye area. Follow on with serums, oils, creams, and SPF. PM: after cleansing, sweep across face. Follow on with serums, oils, and creams.

A SENSITIVE-SAFE APPROACH TO EXFOLIATION.

Gentle Exfoliator is as effective as it is soothing. This sensitive-skin-safe toner combines a very considered blend of lactic acid (the most gentle AHA), a slow releasing poly-hydroxy acid (PHA), and aloe vera extract to remove dead skin cells without disrupting your skin barrier.

ALOE VERA LEAF JUICE

Rich in vitamins C, E and beta carotene, aloe vera is highly nourishing, soothing on the skin, helps to reduce flaking, and restores suppleness to dry skin. 

LACTIC ACID

An alpha hydroxy acid (AHA) that gently exfoliates the skin, assisting in cell renewal and skin rejuvenation for an all round youthful look.

GLUCONOLACTONE

A poly-hydroxy acid, or PHA, that acts as a preservative, protecting Go-To products from microorganisms and also has the added benefit of helping to increase skin moisturisation.

Ingredients For Gentle Exfoliator

Aloe Vera Leaf Juice

Rich in vitamins C, E and beta carotene, aloe vera is highly nourishing, soothing on the skin, helps to reduce flaking, and restores suppleness to dry skin. 

Aqua/water

Used as a solvent to dissolve and carry ingredients, while also texturising the product.

Arginine

A natural amino acid which hydrates and conditions the skin

Biosaccharide Gum-1

A thickening agent that has skin conditioning properties and supports skin hydration, thanks to its water binding ability.

Gluconolactone

A poly-hydroxy acid, or PHA, that acts as a preservative, protecting Go-To products from microorganisms and also has the added benefit of helping to increase skin moisturisation.

Glycerin

A 100% plant-derived ingredient that is an excellent humectant, reducing moisture loss by holding water within the surface layers of the skin to prevent skin from drying out.

Glyceryl Caprylate

A preservative which protects Go-To products from spoiling by inhibiting microbial growth.

Lactic Acid

An alpha hydroxy acid (AHA) that gently exfoliates the skin, assisting in cell renewal and skin rejuvenation for an all round youthful look.

Orange Blossom Water

A skin calming floral water, with an uplifting scent.

Propanediol

An excellent humectant, similar to glycerin, which adds moisture to the skin and reduces moisture loss.

Sodium Anisate

A gentle acid which boosts the preservation of the formula.

Sodium Dehydroacetate

A preservative which protects Go-To products from spoiling by inhibiting microbial growth.

Sodium Hydroxide

Used as a pH buffer in Go-To products.

Sodium Levulinate

A multifunctional ingredient to condition the skin whilst boosting the preservation of the formula.

Tasmanian Pepper Fruit/Leaf Extract

Extracted from Australian native Tasmanian Pepper berries and leaves, this ingredient has proven soothing properties and can also reduce the appearance of redness.

Ingredients For Gentle Exfoliator

ALOE VERA LEAF JUICE

Rich in vitamins C, E and beta carotene, aloe vera is highly nourishing, soothing on the skin, helps to reduce flaking, and restores suppleness to dry skin. 

AQUA/WATER

Used as a solvent to dissolve and carry ingredients, while also texturising the product.

ARGININE

A natural amino acid which hydrates and conditions the skin

BIOSACCHARIDE GUM-1

A thickening agent that has skin conditioning properties and supports skin hydration, thanks to its water binding ability.

GLUCONOLACTONE

A poly-hydroxy acid, or PHA, that acts as a preservative, protecting Go-To products from microorganisms and also has the added benefit of helping to increase skin moisturisation.

GLYCERIN

A 100% plant-derived ingredient that is an excellent humectant, reducing moisture loss by holding water within the surface layers of the skin to prevent skin from drying out.

GLYCERYL CAPRYLATE

A preservative which protects Go-To products from spoiling by inhibiting microbial growth.

LACTIC ACID

An alpha hydroxy acid (AHA) that gently exfoliates the skin, assisting in cell renewal and skin rejuvenation for an all round youthful look.

ORANGE BLOSSOM WATER

A skin calming floral water, with an uplifting scent.

PROPANEDIOL

An excellent humectant, similar to glycerin, which adds moisture to the skin and reduces moisture loss.

SODIUM ANISATE

A gentle acid which boosts the preservation of the formula.

SODIUM DEHYDROACETATE

A preservative which protects Go-To products from spoiling by inhibiting microbial growth.

SODIUM HYDROXIDE

Used as a pH buffer in Go-To products.

SODIUM LEVULINATE

A multifunctional ingredient to condition the skin whilst boosting the preservation of the formula.

TASMANIAN PEPPER FRUIT/LEAF EXTRACT

Extracted from Australian native Tasmanian Pepper berries and leaves, this ingredient has proven soothing properties and can also reduce the appearance of redness.

Go-To Shipping And Returns

Go-To offers free shipping on all Australian orders. Place your order before 12PM (AEDT) on a weekday and it'll zing off to you on the same day. Nice!

We know trying new skincare when your face is sensitive can be daunting! Luckily, we offer a 30-day money back guarantee from the date you received your skincare.

So if your skin doesn’t get along with these formulas, we’re more than happy to help—even if the products have been opened and used.

(Though we always recommend patch testing first!)

Find out more about our returns and refund policy here

 

We’re proud to work with our charity partner,

Our Charity Partner

We Asked Women’s Community Shelters How To Help This Holiday Season

We Asked Women’s Community Shelters How To Help This Holiday Season

“We want to see women heal, recover, and thrive.”

Each year, Go-To works with a local charity partner to donate $1 from every holiday set sold. For 2026, we’re working with Women’s Community Shelters, an organisation providing accommodation and support for women and children experiencing homelessness or escaping domestic and family violence.

We had the absolute privilege of sitting down with Meagan Prabhakar, Women’s Community Shelters’ Director of Advocacy, to talk about community, prevention, and hard conversations.

What does Women's Community Shelters do?

Women's Community Shelters provide safe, secure accommodation for people who have experienced domestic and family violence. We provide services across New South Wales, and we're about to move into Victoria as well. 

When a woman comes to one of our shelters, they don't just get a safe bed, but all the wraparound support that goes with it, including helping them find safe, secure housing for the future. We offer transitional housing while women are trying to build up their skills and get a job to help them enter the private housing market.

Part of our frontline work is prevention. We do prevention work in more than 50 schools across New South Wales. We go into high schools to present our Walk the Talk program where we work with students, teaching them about domestic violence, healthy relationships, and what it means if you go through it yourself.  They then support their local shelter with fundraising initiatives throughout the year.

Why is this work so vital for women and children across New South Wales and beyond?

We provided over 81,000 bed nights of safety in the last year, and for every one woman that we could support, there were three we had to turn away. The demand and the amount of women who are still experiencing domestic and family violence is horrific. You only have to look at the headlines to know the nature of domestic and family violence and the way that women are treated in this country. 

This work is so important because so many women are forced to stay in violent relationships because there is nowhere else to go. Beyond educating and talking more about domestic and family violence, we actually have to have the services in place so that when a woman recognises that she's in that situation, she can actually get the safety and support that she needs. 

What’s unique about Women’s Community Shelters’ specific approach to this issue?

Our approach is the belief that the local community should be engaged in this work. At Women's Community Shelters, we believe engaging a local community around a shelter actually does that prevention work as well. 

The 2021 National Community Attitudes towards Violence Against Women Survey found that 91% of respondents thought violence against women was a problem in Australia, but only 47% thought it was a problem in their own suburb or town.

Actually activating a local community helps break down some of those negative stereotypes, so that people can start to realise that the woman in our shelter might have been the woman that was three or four doors down from them. It helps people realise this could happen to anybody. As Rosie Batty said all those years ago, it doesn't matter what your postcode is, it doesn't matter who you are, it doesn't matter how wealthy you are. Domestic violence can happen and does happen in every community across Australia. 

In terms of the women themselves, we want them to not just get a safe bed, but we want to see these women heal, recover, and thrive. That’s where our wraparound services come in. They get training programs or TAFE courses. In one of our houses, they've got this beautiful sewing class that they've now set up, and they're all learning how to sew. Somebody's even running their own business now. 

Showing these women, who have been told all their lives that they are not worthy, just how strong they are and that they can create the life they want for themselves is so empowering. 

For anyone who wants to make a meaningful difference this holiday season, where would you encourage them to start?

They can obviously support services just like ours. Every donation helps us provide safe accommodation and vital support for women and children experiencing domestic and family violence, helping more women and children find safety when they need it most.

But when we talk about domestic and family violence, it can feel really challenging and tricky. The amount of people that come up to me and say “I don't know what to say, I just don't know what to do.” But it really is just about those small conversations that make a difference. We need everybody in society to be reaching out, calling out problematic behaviour, and starting that conversation. 

Another way is just being a safe person. Actually noticing the signs, just listening, saying that you believe them, saying that you're here for them, and that you'll support them in whatever they need. You don't need to know everything there is to know about family violence, and you don't need to work out what's happening and what's going on. You can just be there and be the trusted and safe person, connecting them with the support services. 

What are some everyday ways people can help create that kind of safer, more supportive environment for women and children?

Unfortunately, at the moment, it's everywhere in the news. It can be really quite crushing to constantly see more and more news, but what it does provide is an opportunity. People are talking about family and sexual violence at the moment, and so that can be a natural way to begin the conversation, saying, "This isn't okay.”

This starts to push back at some of the assumptions and some of the wrong attitudes that people hold as well. People think that it's none of their business, but actually the statistics tell us that approximately one in four women will experience domestic violence. It is your business.

I think it's about educating yourself to challenge those assumptions that allow violence to continue to be condoned in families and in communities. 

Of course, it can be really hard and challenging to talk about domestic and family violence—so it might be that you flip it on the other side and speak to the solution. It could be like: “Hey, I bought this great thing from Go-To, and they're supporting women's community shelters. They do this great work to give women safe beds every night.” Even that conversation can help change attitudes.

What’s something you want people to know about family violence? 

It's okay to not have to engage with [the topic of family violence] all the time. It's okay to step away and look after your own mental health and your own safety. You don't have to always be on during this time.

It's also important to know that there are great organisations doing the work to try and end violence against women and children across this country, and specifically in your local community.

Go-To is donating $1 from all marked gifts and sets to Women's Community Shelters this holiday season. You'll also have the option to make an additional donation at checkout.

If you or someone you know is being affected by domestic violence, call 1800 737 732.

1800RESPECT: 1800 737 732

Full Stop Australia call 1800 FULL STOP 1800 385 578

13YARN (24/7 crisis support for Aboriginal & Torres Strait Islander peoples): 13 92 76

In an emergency, call 000


Our Charity Partner

We Asked Women’s Community Shelters How To Help This Holiday Season

We Asked Women’s Community Shelters How To Help This Holiday Season

“We want to see women heal, recover, and thrive.”

Each year, Go-To works with a local charity partner to donate $1 from every holiday set sold. For 2026, we’re working with Women’s Community Shelters, an organisation providing accommodation and support for women and children experiencing homelessness or escaping domestic and family violence.

We had the absolute privilege of sitting down with Meagan Prabhakar, Women’s Community Shelters’ Director of Advocacy, to talk about community, prevention, and hard conversations.

What does Women's Community Shelters do?

Women's Community Shelters provide safe, secure accommodation for people who have experienced domestic and family violence. We provide services across New South Wales, and we're about to move into Victoria as well. 

When a woman comes to one of our shelters, they don't just get a safe bed, but all the wraparound support that goes with it, including helping them find safe, secure housing for the future. We offer transitional housing while women are trying to build up their skills and get a job to help them enter the private housing market.

Part of our frontline work is prevention. We do prevention work in more than 50 schools across New South Wales. We go into high schools to present our Walk the Talk program where we work with students, teaching them about domestic violence, healthy relationships, and what it means if you go through it yourself.  They then support their local shelter with fundraising initiatives throughout the year.

Why is this work so vital for women and children across New South Wales and beyond?

We provided over 81,000 bed nights of safety in the last year, and for every one woman that we could support, there were three we had to turn away. The demand and the amount of women who are still experiencing domestic and family violence is horrific. You only have to look at the headlines to know the nature of domestic and family violence and the way that women are treated in this country. 

This work is so important because so many women are forced to stay in violent relationships because there is nowhere else to go. Beyond educating and talking more about domestic and family violence, we actually have to have the services in place so that when a woman recognises that she's in that situation, she can actually get the safety and support that she needs. 

What’s unique about Women’s Community Shelters’ specific approach to this issue?

Our approach is the belief that the local community should be engaged in this work. At Women's Community Shelters, we believe engaging a local community around a shelter actually does that prevention work as well. 

The 2021 National Community Attitudes towards Violence Against Women Survey found that 91% of respondents thought violence against women was a problem in Australia, but only 47% thought it was a problem in their own suburb or town.

Actually activating a local community helps break down some of those negative stereotypes, so that people can start to realise that the woman in our shelter might have been the woman that was three or four doors down from them. It helps people realise this could happen to anybody. As Rosie Batty said all those years ago, it doesn't matter what your postcode is, it doesn't matter who you are, it doesn't matter how wealthy you are. Domestic violence can happen and does happen in every community across Australia. 

In terms of the women themselves, we want them to not just get a safe bed, but we want to see these women heal, recover, and thrive. That’s where our wraparound services come in. They get training programs or TAFE courses. In one of our houses, they've got this beautiful sewing class that they've now set up, and they're all learning how to sew. Somebody's even running their own business now. 

Showing these women, who have been told all their lives that they are not worthy, just how strong they are and that they can create the life they want for themselves is so empowering. 

For anyone who wants to make a meaningful difference this holiday season, where would you encourage them to start?

They can obviously support services just like ours. Every donation helps us provide safe accommodation and vital support for women and children experiencing domestic and family violence, helping more women and children find safety when they need it most.

But when we talk about domestic and family violence, it can feel really challenging and tricky. The amount of people that come up to me and say “I don't know what to say, I just don't know what to do.” But it really is just about those small conversations that make a difference. We need everybody in society to be reaching out, calling out problematic behaviour, and starting that conversation. 

Another way is just being a safe person. Actually noticing the signs, just listening, saying that you believe them, saying that you're here for them, and that you'll support them in whatever they need. You don't need to know everything there is to know about family violence, and you don't need to work out what's happening and what's going on. You can just be there and be the trusted and safe person, connecting them with the support services. 

What are some everyday ways people can help create that kind of safer, more supportive environment for women and children?

Unfortunately, at the moment, it's everywhere in the news. It can be really quite crushing to constantly see more and more news, but what it does provide is an opportunity. People are talking about family and sexual violence at the moment, and so that can be a natural way to begin the conversation, saying, "This isn't okay.”

This starts to push back at some of the assumptions and some of the wrong attitudes that people hold as well. People think that it's none of their business, but actually the statistics tell us that approximately one in four women will experience domestic violence. It is your business.

I think it's about educating yourself to challenge those assumptions that allow violence to continue to be condoned in families and in communities. 

Of course, it can be really hard and challenging to talk about domestic and family violence—so it might be that you flip it on the other side and speak to the solution. It could be like: “Hey, I bought this great thing from Go-To, and they're supporting women's community shelters. They do this great work to give women safe beds every night.” Even that conversation can help change attitudes.

What’s something you want people to know about family violence? 

It's okay to not have to engage with [the topic of family violence] all the time. It's okay to step away and look after your own mental health and your own safety. You don't have to always be on during this time.

It's also important to know that there are great organisations doing the work to try and end violence against women and children across this country, and specifically in your local community.

Go-To is donating $1 from all marked gifts and sets to Women's Community Shelters this holiday season. You'll also have the option to make an additional donation at checkout.

If you or someone you know is being affected by domestic violence, call 1800 737 732.

1800RESPECT: 1800 737 732

Full Stop Australia call 1800 FULL STOP 1800 385 578

13YARN (24/7 crisis support for Aboriginal & Torres Strait Islander peoples): 13 92 76

In an emergency, call 000


This exfoliator is perfect for my sensitive skin. Incorporating it into my nightly routine has been easy, and my skin feels smoother already.
Tai C.
Love this for my sensitive skin. My skin is struggling at the moment so I was worried about using a chemical exfoliator but I love it. My skin is so soft after using and it is very gentle.
Georgia G.
For someone with sensitive skin, this exfoliator is exactly as the name suggests! I can use it without any flare up.
Emma C.
This exfoliator is perfect for my sensitive skin. Incorporating it into my nightly routine has been easy, and my skin feels smoother already.
Tai C.
Love this for my sensitive skin. My skin is struggling at the moment so I was worried about using a chemical exfoliator but I love it. My skin is so soft after using and it is very gentle.
Georgia G.
For someone with sensitive skin, this exfoliator is exactly as the name suggests! I can use it without any flare up.
Emma C.
A sensitive-safe approach to exfoliation.

In this formula, you’ll find 5% of skincare’s most notorious showoff: Lactic acid. Both a handworking exfoliator and a powerful humectant, lactic acid sloughs away dead skin cells and increases skin cell renewal—all the while, drawing water into the skin to boost hydration. It gets to work alongside the ultra-gentle gluconolactone. Used at 4%, this PHA delivers mild, progressive exfoliation while its humectant properties help replenish the skin. 

We’ve balanced these exfoliators with skin soothers, proven to reduce discomfort and calm irritation. Tasmanian pepper extract helps reduce the appearance of redness meanwhile aloe vera extract calms and nourishes. 

It’s exfoliation levelled up: Smoother texture, boosted hydration, and a calmer complexion overall. Use once or twice a week and always in the PM. 

Important! When using AHA products, wearing daily SPF becomes even more crucial. So, do it!

PLAYS NICE WITH

Sensitive Skin

GOOD TO KNOW

Dermatologically Tested

Fragrance Free

Made In Australia

Approved by EAA

Gentle Exfoliator

The Story Behind Sensitive By Go-To

Our lead formulator takes you through our approach to sensitive-safe skincare. READ MORE
4.5
Rated 4.5 out of 5 stars
Based on 141 reviews
89%would recommend this product
Slide 1 selected
141 reviews
  • JS
    Julie S.
    Verified Buyer
    I recommend this product
    How old are you? 55-64 years old
    What is your skin type? Just Skin
    What are your skin concerns? Fine Lines & Ageing, Loss of Elasticity
    What did you like about this product? Gentle, Nourishing
    Rated 4 out of 5 stars
    21 hours ago
    Feel it working!

    Loved this product for years

    Like new format but dislike colour of packaging

    Why? Don’t change from the original peach please !

  • LH
    Lisa H.
    Verified Buyer
    I recommend this product
    How old are you? 55-64 years old
    What is your skin type? Combination
    What are your skin concerns? Fine Lines & Ageing, Dehydration, Dullness, Redness, Sensitivity
    What did you like about this product? Gentle, Non-sticky, Layers Easily, Works under makeup, Noticeable results
    Rated 5 out of 5 stars
    5 months ago
    Love this

    Was a bit sceptical as I’m so use to scrubbing my face with abrasives to exfoliate but makes my skin feeling clean and amazing.

  • SW
    soha W.
    Verified Buyer
    I recommend this product
    How old are you? 25-34 years old
    What is your skin type? Dry
    What are your skin concerns? Dehydration, Sensitivity, Dullness
    What did you like about this product? Gentle, Non-sticky, Lightweight, Layers Easily
    Rated 5 out of 5 stars
    6 months ago
    love it for my skin

    I have dry, sensitive skin and this works beautifully for me. Doesn't leave my skin red. Doesn't leave me feeling too dry. I always apply face hero afterwards and it feels and looks delightful.

  • BH
    Bethany H.
    Verified Buyer
    I do not recommend this product
    How old are you? 45-54 years old
    What is your skin type? Dry
    What are your skin concerns? Sensitivity, Dehydration, Dullness
    What did you like about this product? Lightweight, Non-sticky
    Rated 2 out of 5 stars
    8 months ago
    Disappointed

    I love so many Go-To products but this one is just too harsh for my skin. I’ve tried it a few times but it leaves my skin red, hot and tender.

    GS Profile picture for Go-To Skincare
    Go-To Skincare
    8 months ago

    Hey Bethany! Thanks for leaving a review, and we're so sorry to hear about your reaction. We know how devastating any skin reaction can be. Please get in touch if you'd like to chat about our 30-day returns policy!

  • I
    Imelda
    I do not recommend this product
    Rated 1 out of 5 stars
    8 months ago
    1 Star

    Not worth the price and way too gentle like a toner. Saw no effects.

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