Useful bits

Privacy Policy

Our Commitment

We are committed to protecting any personal information about you that we hold. This is our privacy policy. It sets out how we generally manage your personal information and safeguard your privacy.

Overview of Contents

  1. Overview
  2. Name and contact details of the data controller and the company data protection officer
  3. Personal information we collect and how we collect it
  4. How we use your data
  5. How we store your data
  6. Transfer to recipients outside the EU
  7. Integration of third-party content and websites
  8. Your data protection rights
  9. Changes to this policy
  10. How to contact us


The following data protection information concerns the type and scope of processing of so-called personal data by Go-To Skincare Pty Ltd. Personal data are pieces of information that are or may be associated directly or indirectly with you as a person. When you access the website of Go-To Skincare Pty Ltd various pieces of information are exchanged between your end device and our server. These may include personal data. The information collected in this way is used, among other things, to optimise our website. Our website and our services are not aimed at children under the age of 16. In accordance with the provisions of the GDPR, you have various rights that you can assert with regard to us. These include the right to object to certain types of data processing, in particular, data processing for marketing purposes. The opportunity to object is highlighted in the text. If you have any questions about our data protection information please feel free to contact us at any time using the details for the data controller below.

Name and contact detail of the data controller

This data protection information applies to data processing by Go-To Skincare Pty Ltd, Level 2, 91 Campbell Street, Surry Hills, NSW, 2010, Australia, and to the following websites:,,

Personal information we collect and how we do it

Personal information is any information that relates to an identified person or information, which together with other information, may identify a person. Below we describe the types of personal information that we collect, how that information is used, and the legal basis for the collection of such information. How we collect and store information depends on the activities in which you participate, and the Services you use. You can use some of the Services without providing any information other than what is automatically collected as described in section 1.4. For certain Services, you are required to provide personal information or you will not be able to use the Services.

Information you provide to use the services

We collect any information that you provide during your use of the Services, including your first and last name, email address, mobile phone number, gender, and birth year. We also collect information you provide or allow us to access when you do certain things, such as:

  • Enter registration information
  • Subscribe to our newsletter or SMS marketing
  • Enter a sweepstakes or a competition Connect with Go-To or allow us to access certain information about you via a social networking site.

Information you post

We also collect content, such as comments, that you choose to post to or on any of Go-To social media channels or websites. Other than the information described in section 3.1, posting content is completely optional and you may still use the website if you do not choose to post content.

Please be careful and responsible whenever you are online. If you use a forum, blog, channel, bulletin board, chat room, user commenting features, or other interactive sharing or social features that may be offered through the Services, any personal information you submit, disclose, or otherwise publish is considered publicly available and can be read, collected, used, and disclosed by other users of those features, by us, and other third parties. In addition, such postings may appear on other websites or when searches are performed on the subject of your posting. If you post your email address or other personal information, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you may not be able to edit or delete such information if it has been reproduced on other websites or shared with third parties outside of our control.

Automatically collected information

We automatically collect certain information when you use our website:

  • Device information: We collect information about the device that you use to access or use the website, such as hardware model, operating system, browser information, and IP addresses.
  • Mobile device information: In addition to the device information described above, we collect certain information when you access the website via a mobile device, such as the unique device identifier assigned to your device, operating system, and other device attributes.
  • Location information: We collect information about your location, such as general information (e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices used to access the website), and may use that information to customize the website with location-based information, advertising, and features. For example, if your IP address indicates an origin in Germany, the website may be customized with Germany-specific information and advertisements, such as offering the website in German.
  • Usage information: We collect information related to the ways in which you interact with the website, such as: referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the website, the frequency of your use of the website, error logs, and other similar information.

As described further below, we may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting and analyzing this information. We may also capture other data, such as search criteria and results. In some cases, we will associate this information with a unique identifier (that is not intended to be used by itself to identify you) for our internal use, in which case your identifier will be considered Go-To’s information and nothing in this Privacy Policy restricts how Go-To may use this information.


When you visit any website, it may store information on your browser, mostly in the form of cookies. Cookies are small pieces of data sent from a website and saved on your browser or device. They can be placed by us (Go-To or “first party” cookies) or by other companies (third party cookies).

The information we collect might be about you, your preferences or your device, and is mostly used to make the site work as you expect it to. It doesn't usually directly identify you, but it can give you a more personalised web experience. We allow some of our carefully chosen partners, like Google or Facebook, to place cookies on our site. This helps us understand how our visitors (you! Hey! Cute top!) use the website so we can improve your experience. Find out more and edit your cookie preferences

What are cookies?

Cookies are small pieces of data sent from a website and saved on your browser or device. They can be placed by us (Go-To or “first party” cookies) or by other companies (third party cookies). We allow some of our carefully chosen partners, like Google or Meta, to place cookies on our site. This helps us understand how our visitors (you! Hey! Cute top!) use the website so we can improve your experience.

Like most websites, we use cookies and similar technologies to remember things about you so that we can continue to impress you, such as:

  • Estimate our audience size and usage patterns;
  • Store information about your preferences, allowing us to customize our Site according to your individual needs;
  • Contact you to provide you with information or services that you request from us;
  • Advertise new content, events, and services that relate to your interests;
  • Provide you with more personalized content that is most relevant to your interest areas; and
  • Recognize when you return to our Site.

We set some Cookies ourselves and others are set by third parties. You can manage your Cookies preference as described in the “Managing Your Cookies” section below.

What type of cookies do we use and why?

We use cookies for a few different reasons, like website analytics, to make sure our services are secure, to show you content that’s more targeted to your interests and, generally, provide you (our favourite customer) with a better Go-To website experience.

Our cookies fall on one of these eight categories:

  • Technical cookies: These cookies are essential for you to browse the website and use its features, such as accessing your account page or hold the products you’ve added to your cart.
  • Preference cookies: We use these cookies to remember your preferences or choices you’ve made in the past, like your country preference.
  • Security cookies: We use these cookies to identify and prevent security risks
  • Performance and analytics cookies: These cookies allow us to collect information about how our customers use our website. They help us understand what pages of features are most popular so we can continue improving your experience.
  • Marketing cookies: We and our carefully chosen advertising partners use marketing cookies to deliver ads that are more relevant and meaningful to our website visitors and to analyse the effectiveness of our marketing campaigns.

How long do cookies stay on My Device?

Some Cookies operate from the time you visit the Site until the end of that particular browsing session. These Cookies, which are called “session cookies,” expire and are automatically deleted when you close your Internet browser.

Some Cookies will stay on your device between browsing sessions and will not expire or automatically delete when you close your Internet browser. These Cookies are called “persistent cookies” and the length of time they will remain on your device will vary from Cookie to Cookie. Persistent Cookies are used for a number of purposes, such as storing your preferences so that they are available for your next visit and to keep a more accurate account of how often you visit the Site, how your use of the Site may change over time, and the effectiveness of advertising efforts.

Managing your cookies

You can control or limit how we and our chosen partners use cookies.

Most browsers accept cookies by default, but you can easily clear and deactivate them through the browser’s settings. If you disable cookies, however, some of our website features may not function properly.

  • To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on.
  • For information on how our advertising partners allow you to opt out of receiving ads based on your web browsing history, please visit European users may opt out of receiving targeted advertising through the European Interactive Digital Advertising Alliance.

You can find out more about Cookies and how to manage them by visiting

How we use your data

We use the information we collect to provide our services to you, to improve our services and site, and to protect our legal rights. We do not store, access, transmit, retain, or otherwise use personal information in any way that is incompatible with this Privacy Policy without your consent. Specifically, we may use the information we collect to:

  • Provide you with services you request;
  • Communicate with you about our site or services or to inform you of any changes to our site or services;
  • Identify new opportunities or services that may be of interest to you;
  • Provide support Maintain and improve our site and services;
  • Defend our rights and the rights of others;
  • Efficiently maintain our business; and
  • Comply with applicable law.

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services:

  • Google
  • Meta
  • TikTok

We may also share the information we collect in the event of a merger, acquisition, or sale of our business, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety, protect the safety of others, or prevent or investigate fraud.

We may aggregate and/or de-identify your information so that the information no longer relates to you individually. Our use and disclosure of such aggregated or de-identified information is not subject to this Privacy Policy, and may be disclosed to others without limitation and for any purpose. If you have any questions about how we share your personal information, please contact us via the methods identified in How to Contact Us section below.

How we store your data

Go-To Stores your data at AWS (Amazon web servers) Asia pacific Region (Sydney). We take reasonable steps to protect all information which we hold (including your personal information). We also take reasonable steps to hold information securely in electronic or physical form.

We will retain your information for as long as you use the Services and for a limited period after you stop using the Services for billing and collection purposes.

Recipients outside the EU Personal

Data captured on this website may be transferred to, and stored or otherwise processed at, a destination outside the European Economic Area (hereinafter “EEA”), including destinations that are not subject to Data Privacy Provisions equivalent to those in the EEA countries in which you provided your Personal Data. We transfer your data to Australia and the US with your consent or where necessary to provide you with the services you have requested. We will take all steps reasonably necessary to ensure that your Personal Data is processed safely and in accordance with this Privacy Policy.

Integration of third-party content and websites

We have integrated third-party content into our website in various places. This includes videos, card services, images and fonts. In the context of integration of this content, it is technically necessary for us to communicate your IP address to the third-party providers so that that content can be displayed to you. We do not store your IP address for the purpose of integration of third-party content. With your IP address, the use of cookies and other technologies (e.g. pixel tags, i.e. invisible graphics), the third-party providers may track your surfing behaviour and, in doing so, process other technical information in addition to your IP address (including your browser type/version, the operating system used, the page you visited previously, the host name of the accessing device, the time and other details about the use of our online service). The legal basis for processing your data is Article 6(1) sentence 1 point f) GDPR. We have a legitimate interest in optimising our website and improving our service to you by including third-party content.

The Go-To website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those third-party websites.

Your rights


In addition to your right to withdraw your consent that you have given to us, the following rights are available to you if the corresponding legal conditions are met:

  • Right to information about your personal data that we have stored, in accordance with Art. 15 GDPR; in particular, you can obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or are being disclosed, the planned duration of storage and the origin of your data if it has not been collected directly from you,
  • Right to rectification of incorrect data or completion of correct data in accordance with Art. 16 GDPR,
  • Right to erasure of the data we have stored about you in accordance with Art. 17 GDPR, provided that no statutory or contractual storage periods or other statutory obligations or rights must be observed regarding further storage,
  • Right to restriction of processing of your data in accordance with Art. 18 GDPR, insofar as the correctness of the data is contested by you, the processing is unlawful but you refuse to have the data erased; the data controller no longer needs the data but you need them to pursue, exercise or defend against legal claims or you have lodged an objection to processing in accordance with Art. 21 GDPR,
  • Right to data portability in accordance with Art. 20 GDPR, i.e., the right to have selected data stored by us about you transferred to you in a commonly used, machine-readable format, or to demand their transmission to another data controller
  • Right to lodge a complaint with a supervisory authority. You can usually have recourse to the supervisory authority responsible for your normal place of residence or workplace or for the location of your company’s registered office.

Right to object Under the conditions of Art. 21(1) GDPR, an objection can be raised to data processing for reasons resulting from the particular situation of the data subject.

The above general right to object applies to all the purposes of processing described in this data protection information, based on Article 6(1) point f) GDPR. Unlike the specific right to object to data processing for marketing purposes, under the GDPR we are obliged to comply with such a general objection only if you provide us with reasons of overriding importance (e.g. a possible risk to life or health). In addition, you have the option of recourse to the supervisory authority responsible for Go-To Skincare Pty Ltd or to

Modifications to this policy

If we introduce new products or services, change internet procedures or if internet and IT security technology develops further, the privacy policy will be updated. We reserve the right to modify or add to the policy as necessary. We will publish the changes here. You should therefore visit this website regularly to check the latest version of the privacy policy.

How to contact us

If you have any questions, comments, or concerns regarding our Privacy Policy or practices, please send an email to