Terms Of Use

Some boring but important legal stuff.

Who We Are

This website is operated by Go-To Skincare Pty Ltd ACN: 641 595 879

Level 2, 91 Campbell Street, 2010 Surry Hills (NSW).

Your Agreement

Your use of this website means that you have agreed to the following terms of use. Please note we may change these terms of use at any time, without telling you. If we make a change, the next time you use this website will mean you agree to the amended terms of use.

Our Services

We are proud of what we have achieved and the reputation we have, so we’ll do our best to prevent any delays or interruptions to the website, but we cannot promise that the website will be available at all times. We may stop the operation of part of the website or all of it, at any time and without telling you. However, we will not be responsible for any loss, cost, damage or liability that may arise as a result. We try to make sure the content on the website is accurate, but we do not guarantee this. The content is also general in nature and does not constitute advice in any way.

Some Don'ts

You must not:

    1. Use the website for anything that breaks the law or infringes someone else’s rights;
    2. Post or send any material via the website which harms anyone else or use the website to send unsolicited messages; and
    3. In any way tamper with the website or transmit any viruses via the website.

Some Dos

You must:

    1. Add chicken salt to your hot chips.
    2. Always.

Intellectual Property

The content and design of this website is all subject to copyright, which we reserve and own (or use under licence from someone else). Your browser (by its usual operation) may make a temporary copy of the website, and that’s fine by us. Also, to the extent we allow you to share parts of this website via social media, please feel free to do so. Other than that, you must not copy, adapt, store, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services on this website. If you wish to do any of these things, you must get our written permission first.

Third Party Links

This website may contain links to other websites which we do not control, so we’re not responsible for the content of those websites. Although we would typically approve of the content contained in those links, we do not endorse, provide any warranty or take any responsibility for any aspect of those websites or their content. Those links are provided for convenience only and may not remain current and you use them entirely at your own risk.

Email Communication

When you accept these terms and conditions we will automatically subscribe your email address to the Go-To member newsletter. This keeps you updated with new features, offers, promotions and partnerships. You can unsubscribe from this at any time of course.

SMS Communication

When you accept these terms and conditions we will automatically subscribe your phone number to the Go-To member texts. This keeps you updated with new features, offers, promotions and partnerships. You can unsubscribe from this at any time of course.

10% Off First Time Subscriber Offer

Clever peanuts who sign up to receive Go-To’s emails via the 10% off pop-up will be treated to 10% off their next order. (Also: Really good emails.) 

Customers will be emailed a very special promo code to claim their 10% off their first purchased. This offer is limited to a single-use 10% off code per email address and cannot be used in conjunction with any other discount.

Minimum spend $59. Valid for 30 days and not a nanosecond longer. Offer available for first time subscribers only.

Customer Winback

Our customer winback promotion is available to all qualifying subscribers of Go-To’s emails and is limited to one free Skin Party per order. It is available with orders over $59AUD when using the unique code provided in the email.

Minimum spend $59AUD. Valid for 30 days and not a nanosecond longer. Offer available for qualifying Go-To subscribers only.

Review Go-To: Win The Morning Essentials

Clever peanuts who review their Go-To products will automatically go in a draw to win a Morning Essentials set.

One review will account for one entry. One (1) winner will be chosen at random on the first business day of every month, and will receive a Morning Essentials set valued at $AUD125. Winner will be notified via email (associated with entry) within four business days of the draw. To claim the prize, the winner will need to respond to Go-To’s email via the same medium within seven days of it being sent. Unclaimed prizes will be redrawn. Any breakages or loss of product are at the fault of the customer and will not be replaced. Any attempt by a not-so-clever peanut to obtain more entries by using multiple/different email addresses, identities or any other methods may void entries, may be disqualified, and any potential prize may be forfeited. These terms are subject to change without notice or carrier pigeon.

The Go-To Gang

The Go-To Gang, Go-To’s loyalty program is offered by Go-To Skin Care Pty Ltd. to customers making purchases and to potential customers on gotoskincare.com. Go-To Skin Care Pty Ltd. will extend certain perks and privileges as described in more detail in the Go-To Gang Terms of Use.


This website uses Geolocation scripts to determine the country you’re browsing from to provide a more customised experience. Your Geolocation data is not stored by our website.


We rely on you to comply with these terms of use, so if we suffer loss or damage or incur any costs because you breach these terms, you agree to indemnify us for those losses, damages and costs. You also indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of your use of the website.


All material on the website is provided to you without warranties of any kind, including warranties of merchantability and fitness for purpose. We do not warrant that the website or the website server are free of viruses or any other harmful components.

Limitation Of Liability

To the extent allowed by law, we exclude all liability to any person for loss or damage of any kind arising from or relating to the use of this website or the materials on this website. Where any law implies a warranty into these terms of use which may not be excluded, then to the extent the law allows us, our liability for breach of the warranty will, at our option, be limited to the supply of the goods or services again or (where applicable) repaired or replaced; or paying the cost of having them supplied again, repaired or replaced.

Applicable Law

These terms of use are governed by New South Wales law and if there’s a dispute concerning these terms of use, the courts in New South Wales will determine the outcome.

Contact Us

If you have any questions relating to these terms of use, please contact us by emailing info@gotoskincare.com.


Bupa - Benefit Pocket Promotion
Our Bupa promotion is available to qualifying customers/health nuts from Sunday, May 1, 2022 (AEST). The offer is limited to one free mini Very Useful Face Cream (20mL) per order. It is available with orders made via gotoskincare.com over $59 using the code supplied via the promotion and must be redeemed before 11.59PM Tuesday, May 31, 2022 (AEST).

Klarna Promotion
Our Klarna promotion is limited to one free full size Shower Party per order. It is available with all purchases over $59 using the code KLARNADEAL when checking out through Klarna via gotoskincare.com from 12:00AM Friday, May 27 2022 till 11:59PM Sunday, May 29 2022 (AEDT), while stock lasts. One per order.

Exfoliating Mitts Gift
Our exfoliating mitts promotion is available to qualifying Tier 1 Go-To Gang members and is limited to one pair of free exfoliating mitts per order. It is available with orders over $59 made via gotoskincare.com. Minimum spend $59. Valid for 30 days and not a nanosecond longer. Offer available for qualifying Go-To Gang members only.

Removalist 10ml Promotion
Use code to get a 10ml Removalist when you buy Very Lightweight Moisturiser (individually or as part of a set). Valid until 23:59 Sunday 26th June. One per order.